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Unwarranted Criticism

7 Feb 2016   Shanti Gowans

Unjustifiable criticism may seem unfair, but the way you respond can turn it into a constructive experience. Here are some suggestions for dealing with undeserved, negative feedback in the workplace and other settings.

Unwarranted Criticism In General

TRUTH

Seek out the truth. Even the most farfetched accusations may contain a grain of truth. For example, you might not always neglect to close the garage door. However, if you've left it open more than once, you'll be the most likely suspect if your spouse finds it open in the morning.

UNDERLYING ISSUES

Identify the underlying issues. Conflicts sometimes flare up over minor issues when more serious resentments have been buried. For example, your sister may still be smarting from childhood rivalries when she nags you about your housekeeping. So, your house, messy or not, isn't the real issue here. Try to work out the real challenges together and let the past go.

COLLABORATE

Collaborate on activities. If you are frequently butting heads with someone, try consulting them more extensively. People are more likely to embrace projects that they had a hand in planning.

REASSURE

Provide reassurance. Stress can make people more prone to becoming hypercritical. Empathise with whatever struggles they may be going through and offer sincere praise for their individual strengths. They may soon feel more confidence in you.

MAINTAIN CALMNESS

Remain calm. Whatever is at the root of your conflicts, you will make more headway by staying calm. Besides, keeping your emotions in check is good for your wellbeing and ability to present the facts logically.

COMPASSION

Adopt a compassionate view. Even when you dislike how someone treats you, you can view them with compassion. Considering their position makes it easier to get along with them.

MOVE ON

Move on. If you know that a person or an event is unlikely to have much impact on your future, you can choose to just let it be. For example, if another commuter honks at you when you have the right-of-way, say nothing and let it go.

Unwarranted Criticism in the Workplace

DOCUMENTATION

Document your work. It's always wiser to record your accomplishments. It's especially important if you believe that you might need evidence to show your supervisor.

BE PROACTIVE

Put assignments into writing. Be proactive to improve communications. Send your supervisor an email with your understanding of an assignment written out to avoid discrepancies later.

OUTCOMES

Focus on outcomes. Look to the future and come up with solutions for whatever can be improved.

You can do things to help, such as tidy up the supply closet, regardless of whether that task was originally in your job description.

ALLIANCES

Build alliances. Your colleagues can provide valuable advice on how to deal with people you find challenging.

Avoid complaining, but welcome practical suggestions on how to win more approval.

NETWORK

Promote yourself outside the workplace. Work at extending your network outside your office. You will get broader feedback for assessing your abilities and performance. Your colleagues may give you a second look if they see that others value your contributions.

ANOTHER POSITION?

Look for another position. Face the facts if you are getting negative reviews and you believe the situation is unlikely to change.

There may be another position in your organisation that would suit you better or it may be time to start job hunting.

Remaining conscientious about your duties and cooperative in the transition may impress your supervisor and enable you to part on good terms.

Sometimes the best way of dealing with unwarranted criticism is to disregard it. Of course, it can be dangerous to ignore your boss, so you want to have additional techniques on hand that will protect your peace of mind and relationships when confronted with negative, inaccurate feedback.
 
 
 

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About Shantiji

Shanti Gowans is the globally recognised author and founder of Shanti Yoga™, Meditation and Ayurveda for the self, family and community.

Shantiji has brought the concepts and practices of a healthy body and a still mind to thousands of Australians through her Yoga and Meditation programs on national television... Read more about Shantiji's biography


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